12 Easy ways to Fix Snapchat Memories Not Working

Snapchat is one of the trending social media applications in the world. However, a common issue occurs amongst all, and we all think about why our Snapchat memories are not working

  • Check your internet connection
  • Restart or Reinstall Snapchat
  • Reset Network Settings or Update Snapchat

Snapchat Memories Are Not Working

Snapchat is one of the easiest applications to use. However, nowadays, there are glitches in the app. So, if you’re wondering why your Snapchat memories are not working, you’ll find 12 easy ways to fix this issue here.

Snapchat, well known for its vanishing photos and videos after they are sent, simplified the process of capturing and archiving precious moments. Unfortunately, there are situations when even after saving, you still can’t open them.

Can you confirm that you, too, are having trouble loading Snapchat memories? Don’t worry; I’ve got the solution to the Snapchat memory problem. Is this how you feel when you try to go back on your Snapchat memories and get an error message saying that they are now unavailable?

The fact that Snapchat hides your past snaps might be due to several factors. Whatever the case, the fact that some of your most treasured memories suddenly vanish or refuse to load is likely to increase your level of frustration.

The Snapchat Memories problem is easy to resolve if you know how. A connection check and a fresh software installation should do the trick. Now hold on a second! This annoying flaw has numerous potential solutions.

If you’ve tried to resolve this mistake several times without success, there may be a severe flaw in the technique itself. Come with me as I teach you the proper approach to correct this mistake so that it disappears for good.

Why Snapchat Memories Are Not Working?

Snapchat Memories Are Not Working

Given that your Snapchat history is saved on Snapchat’s servers, you’ll need an active internet connection to see your snaps. Snapchat memories won’t load or respond to any actions taken on them if your internet connection is down or if Snapchat is experiencing server issues.

Snapchat users with a slow or unreliable internet connection may find the app unresponsive when loading memories. If your internet connection is terrible, you may find that the stored image or video gets stuck on the loading screen, indicating how much of the file is yet to load.

You may also find that your previously loaded snaps no longer work. The file may be faulty, which prevents it from loading if you can’t access previously stored photos or movies.

Maybe your connection is down, and you can’t see that old photo. Snapchat may be taking so long to load because the snaps haven’t been updated in a while.

You’ll need a reliable data connection to upload your Snapchat snaps. This necessitates some Snapchat troubleshooting on your part to identify the precise nature of the issue. After doing so, your recollections should appear as expected and begin loading normally.

12 Tips For Resolving Snapchat’s Memories Loading Issue

If you’re having difficulties using Snapchat, one possible solution is to upgrade your internet connection if you’re having trouble loading your memories or if the My eyes only option is grayed out. Your photos will take an eternity to load if you don’t have a fast internet connection.

Tip #1: Turn Off And On WIFI

Snapchat Memories Are Not Working

The Snapchat Memories feature may not function properly if you turn off and on your WIFI. Since you can’t access your Snapchat archives without an active internet connection, you should try resetting your network settings as a first step.

It may solve your internet connection issues if you restart it because doing so resets your router’s connection to the internet. After you have rebooted your wireless network, you can see if your past experiences load.

To test if this works, try switching from wifi to data and back again. If Snapchat’s memory features are still malfunctioning, continue to the next step.

Tip #2: Wifi But No Internet

Some people’s WI-FI is not linked to the internet, but they will still complain about not having it. A WI-FI icon in the status bar is not proof that an active data connection exists.

Having trouble loading content might be due to this. If you’ve already reconnected to your router or modem and things still aren’t loading, you may try resetting the router to force it to make a new connection.

Tip #3: Verify Snapchat’s Server Status

Your next step should be to ensure that the issue isn’t related to your connection and instead stems from Snapchat’s server issues. Snapchat is a mobile messaging software that runs entirely on a server so that you can utilize all of its features from within the app.

When Snapchat’s servers are down, you’ll have trouble loading photos and videos. If Snapchat is experiencing server issues, it’s either because of a surge of users trying to use the app at once or because the server has lost power.

You can determine whether or not the issue is related to the Snapchat servers by inquiring about the app’s functionality from other users. The service may be down if neither you nor anybody else can send or receive messages.

If you run a Google search for “is Snapchat down,” down detectors will reveal whether or not there has been an uptick in reports over the past several hours.

Tip #4: Wait For Them To Come Up With A Fix

Ignore that my eyes are only disabled and that your memories won’t load until Snapchat releases an update. Remember that the loading screen in recollections is a site-wide issue everyone will encounter, and the only way to get around it is to wait for Snapchat to fix it.

Tip #5: Empty The Snapchat Cache

The next step is to delete the Snapchat cache files from Snapchat’s root directory. You may speed up Snapchat’s launch time by saving temporary files (cache files) in the app’s directory whenever you do the same action or make the same steps.

Your program will run much more smoothly once you erase these files, and emptying the cache will eliminate issues that may have been slowing down the loading of your memories.

Clearing Snapchat’s stock is functionally equivalent to uninstalling the app, reinstalling it, and then signing in again. The app’s history of stored data erases along with the app. How to Delete Snapchat History:

  1. Launch the iPhone’s Settings application.
  2. See General
  3. Navigate to iPhone Storage
  4. Open Snapchat on your device.
  5. Select the option to delete the application.

The next step is to reinstall Snapchat after you’ve done this. Try logging back into the app to check whether your memories appear.

Tip #6: Restart and Close Snapchat To Remove Glitches

Snapchat Memories Are Not Working

After you’ve finished using Snapchat for the time being, the next step is to restart your smartphone. There’s a potential that the bug will disappear if you close Snapchat and continue the system. Whenever your phone is experiencing problems, simply restarting it will fix everything.

When you power down and restart the system, any issues preventing Snapchat from functioning are eliminated. Simply continuing is often the first line of defense against technical difficulties because it takes little time and has a high success rate.

For the device to restart to work, you must first force shutdown Snapchat in the background. Once you’ve restarted your smartphone, launch Snapchat and see if you can try sending the message again with a touch. It’s time to move on if this doesn’t work.

Tip #7: Log Out & In To Fix Snapchat Glitches

Snapchat Memories Are Not Working

In this case, logging out and back in again is your only remaining option. It will terminate the session you were using when you log out.

This has worked for me several times, so perhaps it will fix whatever prevents your messages from going through. You may log back into Snapchat and give sending the message another go by tapping the retry button.

Tip #8: Stop VPNs

Snapchat Memories Are Not Working

The oops, something went wrong. As a result, check your network connection to ensure it can access Snapchat. If you’re experiencing difficulties when using Snapchat because of a network issue, using a virtual private network (VPN) as Betternet could assist.

Tip #9: Update Snapchat

Snapchat Memories Are Not Working

Snapchat issued an update to address the credentials mistake that affected many users. Rather than worrying about manually upgrading programs, most updates are automatic.

If your phone isn’t configured to download updates automatically, you won’t get the newest version of Snapchat. You may also install the update by going to your phone’s app store and tapping the Updates button.

While it’s best to have updates happen automatically, it’s common for users to pick and choose which updates they install. If you fall into this category, you should figure out how to get notifications when updates become available.

When you set up Google Alerts to monitor your preferred news sources, you may get stories about Snapchat’s latest developments immediately after they are published. You may set up a notification with the phrase “Snapchat update” as the topic.

It may be impossible to foretell when a new version of Snapchat comes unless you routinely check the App Store or Play Store for updates. Numerous blogs update their content often to reflect the latest in technology and news; this includes in-depth app revisions.

If you keep an eye on these posts, you can find out when the next Snapchat update will be available and what changes you may anticipate.

Tip #10: Reinstall Snapchat

The next thing to do is to reinstall Snapchat. This should resolve the problem if you cannot access your Snapchat memories due to a bug or malfunction.

When you uninstall an app, it deletes data from your phone’s storage and clears its cache. This implies that the Snapchat issue that was made inoperable will be fixed. Reinstalling Snapchat will restore access to your previous Snaps.

Tip #11: Reset Your Network’s Settings

If Snapchat still doesn’t open, click “Reset Network Settings.” If Snapchat still doesn’t load even though your device is connected to WI-FI, the fault may lie with the network.

You will need to reset your network settings if you are confident that your wifi is functioning normally, but Snapchat is still not working. If you’d want to start again with your network configuration:

Snapchat Memories Are Not Working
  • Open the system preferences menu.
  • Navigate to the “General” options.
  • Tap reset after scrolling down
  • Select “Reset Network Settings.”
  • Tap ‘Reset Network Settings’ again in a pop-up.

Resetting the network settings on your iPhone will wipe out any custom configurations you may have made after purchasing the device. It will delete all of your wireless and Bluetooth preferences, as well as your wallpaper.

You will need to enter your iPhone or iPad’s WI-FI credentials when you reset your phone. If you’re still having trouble, try restarting Snapchat after making these changes. Proceed to Step 2 if your Memories won’t load and My Eyes Only is disabled.

Tip #12: Contact Support for Snapchat

Developers often update their programs with fixes for known issues and additional functionality. You should check with the App Store or Google Play if an update is available. Please correct the software as soon as possible if an update is available. That’s it.

Guide: There Is a Flaw in Snapchat

A flaw in Snapchat causes the loading screen to appear whenever you try to watch your memories. Unexpected issues, such as your memories displaying on the loading screen, might occur if there is a bug in Snapchat. This error may be removed from the app’s settings and will resolve the problem.

Snapchat Memories Are Not Working
  • Step #1: Open Settings. The app’s icon is a gray gear on a white backdrop.
  • Step #2: Select “Apps” from the Settings menu’s drop-down list.
  • Step #3: From the Apps menu, pick “Snapchat.”
  • Step #4: After opening the program, choose the “Storage” menu item.
  • Step #5: The Clear Data and Clear Cache buttons are located at the top of the storage page.
  • Step #6: Choose the alternatives one by one.


We all have the option to save our snaps to the Snapchat Memory portion. However, due to updates on Snapchat and phones, you will most likely experience some troubles.

So, if you are wondering why Snapchat memories are not working on your phone, it’s most likely due to faulty updates.

Following the methods described above, you will not experience the issue again. I hope this article was of help to you. For more information, stay tuned!


Please enter your comment!
Please enter your name here